Since we use your personal data, you have various rights. We list these rights below for you.Right to information
We must explain to you in a clear and understandable manner what we do with your data and what control you have over it. That is why we explain in this privacy statement in detail which data we collect from you and how we handle your data.Right of access
You can always ask us to view the data that we have about you.Right to correction
You can ask us to correct your data if it is incorrect or incomplete.Right to object
You can object to the processing of your data if you disagree with the way we handle your personal data. This right applies to the data we use for direct marketing. For example, you can indicate that you no longer want to receive mail from us. This also applies to personalized recommendations on our website.Right to data portability
If you are our customer or have given permission for the use of your data, you can ask us to send you the digital data we have about you. This way, you can transfer that data to another organization if you wish.Right to restriction
You can ask us to limit the use of your data. This means that in certain cases we may only store your data and not use it.Right to be forgotten
You can ask us to delete all data we have about you. We will then delete all data that can be traced back to you. In some cases, we may not yet delete your data. For example, we must keep some data for 7 years for the tax authorities.Right to file a complaint
You can file a complaint about the way we handle your data. If you have a complaint, we would like to resolve it for you. Please contact us for this. You can also submit your complaint to the Personal Data Authority. Of course, we hope it doesn't come to that, but in the worst case, you can also go to court. In that case, it is the court in the location of Studio True Stories that will handle your complaint.How do I submit a request or complaint?
Send your request or complaint to us via firstname.lastname@example.org
. We process your request or complaint within 30 days. If it concerns multiple requests or complaints, or if your request or complaint is complex, this may take more time. In that case, we will contact you at the latest within 60 days. We may ask you to identify yourself. In that case, we ask for your details to make sure that you are the correct person whose personal data it is.