there are no stupid questions

there are silly questions.
but we love those.

01

What services do you offer?

yeah, tell me

not my question

The main service we provide is to communicate your story. We can translate the message you have for many purposes, on multiple platforms, and it may take many different shapes or forms, most of which can be found on the page our services.

ok, thanks

doesn't help me

02

How do you charge for your services?

yeah, tell me

not my question

As all stories that cross our paths are one-of-a-kind, we make it a point to make every cliënt a tailored proposal. In our world, there's no such thing as a standard price. But, we are working on a pricing guide, to be able to give you some insight.

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doesn't help me

03

How long will the project take?

yeah, tell me

not my question

This really depends on the project itself.
Do you know exactly what you want to say? Is there an existing branding? What are the deliverables and how many of them are there? When we make you a custom proposal, we do our best to make an estimate.

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04

How do you handle feedback and revisions?

yeah, tell me

not my question

When you start your project with us, we will invite you to your own private client portal. On this portal you can find all files, agreements and deadlines regarding the project. Here you will be able to provide feedback, and receive proposals and files from us.

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05

What makes your studio different from others?

yeah, tell me

not my question

Ultimately this is for you to decide. But if you ask us, we would say that many of our competitors focus on the market, and what you would need to say for others to hear what they want to hear. That's not us. We want you to speak your truth. The right people will listen.

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06

What file formats will you provide?

yeah, tell me

not my question

Typically, we work with a variety of file formats, depending on the clients needs. This may include PNG, Jpeg, GIF, TIFF, mp4, mov, Adobe files such as psd, indd and ai but we also work with others such as pages, numbers, keynote, microsoft 365 and google files.

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07

how will the project be managed and what kind of updates will I receive?

yeah, tell me

not my question

In your very own client portal you will be able to find any and all information concerning your project with us. This includes deadlines, files, proposals, feedback and communications. We will also provide you with updates via whatsapp should you wish.

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08

Do you outsource any work or is it all done in-house?

yeah, tell me

not my question

We are true perfectionist. So, if at all possible, we like to keep things in-house as much as possible. That way we have full control over the output. However, when we feel any of the professionals we like to work with can do a better job on something than we could, we out-source.

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09

Can you integrate with our existing marketing/branding strategies?

yeah, tell me

not my question

Can we? Yes. Will we? Not always. 
We would have to speak to you about it. Working with existing branding is, in our eyes, only lucrative when we all feel that the exisiting elements tell your story truthfully, ánd fit within our way of working.

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10

do you offer any brandintensives?

yeah, tell me

not my question

We are working on offering brand-intensives of 2 weeks. Quicker than that, we feel, would hurt the creative process and ultimately the quality of the design. We don't want to half-ass it. And we don't want you to end up with less than you deserve.

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